Ella.Sutton
February 22, 2020
"As I expected"
The guys who delivered knew exactly what they were doing and kept me informed as the time to expect them. Worth paying for the setup and brief introduction they gave me. Reason for not giving a 5 star is I seem to loose connection in the middle of the program I am watching for a very brief period. It restarts itself and continues where it left of before the restart. Otherwise I am very pleased with my new training bike.
Brianna
February 14, 2020
"Great Machine & Service with Nordic Track!"
My interactions with Nordic Track have been really great. Very satisfied with the level of customer service and support. The set up team that came to my house to assemble my machine was not so great. They caused damage to the trim of one of my doors, argued with me about placing the mat that was supplied underneath the treadmill (claimed it wouldn't fit), and then the arms of the machine weren't tightened, screws fell out, they pierced the plastic on the top part near the screen by using a power drill instead of an electric screwdriver or manual screwdriver.
I'm still giving Nordic Track 5 stars because they deserve it. I think the delivery/assembly company is third-party.
I've recommended this to several people and I know two have purchased the same machine and love it.